Shocking CCTV footage has been shared on social media showing an Australian delivery driver carelessly dumping bags of groceries on a customer’s doorstep, damaging the items in the process.
Home surveillance video was posted on Reddit this week, showing a third-party delivery driver mindlessly dropping off a Woolworths online order with little regard for its contents.
In the clip, the worker quickly takes a photo of the groceries to document that they were “successfully” delivered before leaving the property.
The customer captioned the post, “Woolworths hiring ex-baggage workers, apparently.”
“This driver bruised our fruit and broke a two-liter carton of milk,” they added.
“I didn’t get his first throw on camera, but it was a big hit based on the noise I heard from three rooms away.”
The post ended with a warning to other customers about using the delivery service, saying: “Something like this seems to happen every time we use a partner driver.”
A Woolworths spokesperson told news.com.au, “We are very disappointed to see this customer’s online order delivered in this manner.
“We have since contacted the customer and offered a refund for the damaged products.
“If customers are ever unhappy with their experience, we encourage them to contact our Customer Center.”
Hundreds of Austrians commented on the post, expressing their anger.
“That driver should not be allowed to deliver if he thinks it’s acceptable to throw someone’s groceries on the floor like that,” one response read.
Others asked what the driver gained by delivering groceries in such a hasty manner.
“He saved a whole five seconds by throwing them up instead of putting them down normally,” someone noted.
“There is no reason for this to be submitted this way,” echoed another user.
Meanwhile, some said they disagreed with Woolworths using delivery partners at all.
“When some random person turns up dirty, no shoes and a car full of rubbish, I think… I pay for Woolworths delivery, I expect Woolworths – not some third party who doesn’t care,” said one commenter. .
On the other hand, some felt that the driver should be cut loose and that the poster was responsible for choosing a third-party delivery driver.
“You are to blame. When you choose delivery locations, it clearly shows if it is handled by a partner company,” one person argued.
“Honestly, the guy probably got paid six bucks to deliver that order. Pay s-tty fees, get s-tty service,” added another.
“Hey, it’s raining, and the guy probably had a long day, making less than minimum wage. Take some time off work or go buy your own groceries. This is such a first world problem,” said another commenter.
But others responded, “No, if you’re going to do a job, do it right. The minimum should be expected. That’s just negligence.”
The original poster replied: “This is forgivable if you’re four years old, not an adult. We all have bad days, but I’m not giving him a pass for that.”
Woolworths works with third-party companies, such as Uber Eats, to employ delivery drivers known as personal shoppers.
They deliver items directly from local stores but don’t wear Woolworths uniforms.
According to Woolworths’ website, items are “picked, packed and delivered to your door with care” by their “friendly” drivers or partner delivery drivers in minutes.
#Security #Camera #Catches #Delivery #Driver #Dumping #Grocery #Bags #Hiring #ExLuggage #Workers
Image Source : nypost.com